About us

We are an award-winning trusted provider of technology lifecycle services for the circular economy – processing more than 200,000 devices every year.
Through the repair, refurbishment and recycling of mobile devices - keeping technology alive for longer is at the centre of everything we do.
We employ nearly 150 staff from our 43,000 square foot headquarters in Newcastle-under-Lyme we work with a range of sectors including insurers, manufacturers, mobile and technology retailers, buyback, IT and technology, the public sector and SME’s.

Our team specialise in:

Mobile Device Repairs

We repair, refurbish and recycle devices to build a more sustainable future for technology.

Quality Control and Grading

All our repairs go through quality control – not just once but twice, through our inbound and outbound teams. They carry out an extensive 52-point quality inspection.

Secure Data Wipe and Destruction

We understand that data security is business critical. All data and confidential information from your mobiles, tablets and laptops is permanently wiped with our secure service.

Buy Back and Trade In

You can trade in your old mobile, tablet or wearable with us to recycle or refurbish and we’ll give you the best price possible. We also buy back various graded devices.

Mobile Device Management

We manage mobile device fleets to keep business critical data safe, if your system is hacked, or a device is lost or stolen.

We are also a Samsung approved partner and our on-site state-of-the art Samsung Support Centre offers a drop-in service, where devices are repaired using only genuine parts.

Samsung Authorised Service Partner

As well as the high volume, high tech and high-quality services we provide – sustainability is also at the very heart of TMT First. Through our partnership with Ecologi – we plant a tree for every device we repair.

To date we have planted more than 25,000 trees and have offset more than 160 tonnes of CO2 and those figures are growing all the time.