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We are first and foremost a device repair centre looking to partner directly with manufacturers and operators.
As a service centre we have a direct relationship with Samsung, Apple, Microsoft and JCB Toughphone. Our business is ingrained in working with manufacturers to provide industry leading repairs for our partners.
With Samsung we have pioneered Mobile Component Repair (MCR), using less components to repair devices and as a result saving money and valuable resources. As an innovation led business, this is just one example of how we strive to be the best.
We also appreciate every manufacturer is different, and as a result we have flexible systems and SLA’s. Our bespoke client portal gives access to full data reporting which means live device status information – keeping your business fully in the picture. This is a full end to end solution which allows the entire repair process and logistics to be managed digitally.
The Account Management Team at TMT First are on hand five days a week to help with any requests or issues you may have. At TMT First we pride ourselves on customer service, putting our clients’ needs front and centre, we’re big enough to deliver on every measurable, but small enough to be flexible.
For operators and manufacturers we facilitate trade in and buyback programmes to encourage consumers to trade up to the next new model. From white label solutions to back-end processing and/or purchasing, we are here to support network operators.
Buy, sell, repair, process and disposal, TMT First have a full suite of support services, backed up with our industry leading quality control. This ensures our partners receive consistent quality and service
