Menu
From our onsite repair centre in Staffordshire, we repair devices for businesses operating in many different sectors, saving them money, frustration, and valuable time.
Every year we process around 250,000 products including phones, wearables, tablets, accessories and laptops.
We carry out all repairs to an exceptionally high standard, using the most sustainable and cost-effective methods.
TMT are an authorised service partner for our mobile business and we work very closely with them to drive our service delivery proposition into our customer base. As a company, Samsung absolutely believe in delivering excellence in customer experience alongside a commitment to a programme of continuous improvement. Right throughout their organisation, TMT embrace and fulfil this and continue to represent Samsung with professionalism, courtesy and a loyalty to our brand and values. We are proud of our association with Adam and the team.
Providing excellent customer service is at the core of what we do. That’s why when you work with us you will get a dedicated Account Manager, so you have one point of contact at all times.
Let us take care of the collection and return of devices, giving you complete peace of mind.
All our repairs are performed under service level agreements (SLA’s) which set out the timescales and responsibilities agreed between us and our clients.
