At TMT First we work with the Emergency Services, Blue Chip organisations, the Insurance industry and many other businesses where data security is paramount. Whether it is adhering to GDPR, the Information Commissioners Office (ICO) or our clients own SLA’s, at TMT First data security is paramount.
From our onsite repair centre in Staffordshire, we process around 250,000 phones, tablets, laptops and wearables per annum. Our data security process starts as soon as we pick up your device (or it’s delivered to us). We have internal processes, security including CCTV and manned surveillance to ensure our premises are completely secure.
If we are wiping a device for resale or recycling, we work with Blackbelt360 to wipe any data off a device down to a forensic level. We also work directly with many OEM’s and have access to Samsung GSPN, Apple GSX and Microsoft diagnostics. Regardless of OS, Blackbelt will clear all data and generate a DataWipe certificate as evidence. Likewise, BlackBelt360 software works for PC’s, Laptops and many Wearables.
Should a client need an extra layer of protection, at TMT First we offer device shredding on our premises, again keeping a closed security loop. Device shredding is exactly as it sounds, a dedicated machine grinding the device to small pieces, from which valuable metals can be extracted and recycled. The remainder of the components and plastics are also recycled as TMT First has a zero-landfill policy.
Providing excellent customer service is at the core of what we do. That’s why when you work with us you will get a dedicated Account Manager, so you have one point of contact at all times.
Let us take care of the collection and return of devices, giving you complete peace of mind.
All our repairs are performed under service level agreements (SLA’s) which set out the timescales and responsibilities agreed between us and our clients.
