Breaking the Barrier: How Phones Meet Their Fate
Smartphones seem prone to unfortunate ends. Whether it’s a slippery hand, a sudden plunge into water, or an unexpected impact with a hard surface, the ways in which phones succumb to damage are varied and plentiful. At TMT First we see every type of phone smash conceivable.
Gravity’s Grasp: Dropping your phone is perhaps the most common cause of damage. It takes just a momentary lapse in grip or attention for your device to meet the unforgiving ground, resulting in a cracked screen or worse.
Liquid Lament: Accidental encounters with water can spell disaster for smartphones. Water damage can lead to malfunctions, corrosion, and irreversible harm to internal components. It can often pay to buy a waterproof phone.
Clumsy Collisions: Phones are often subjected to unintended impacts, whether from colliding with other objects or being knocked off surfaces. These collisions can leave devices bruised, battered, and in need of repair. The classic is sitting down with the phone in your back pocket.
The Wait: Navigating the Repair Process
Repairing a damaged phone involves a delicate balance of time, expertise, and resources. At TMT First we are industry leading in terms of repair time, we stock genuine parts for Samsung, Apple and a range of other brands. However, to get your phone back into top condition there are a number of processes…
Assessment and Diagnosis: Technicians must diagnose the extent of the damage and identify necessary repairs. Sometimes the repair is more than superficial, so we run a full check.
Part Procurement: Although we carry thousands of spare parts, with such a variety of phones out there, we can’t guarantee having the right part in stock every time.
Skilful Hands: Our skilled technicians meticulously repair devices to restore functionality. Did you know we have both Samsung Accredited Technicians and we have also recently launched the UK’s only Digital Device Repair Technician Apprenticeship.
Quality Assurance: Once repaired we thoroughly test the device to ensure it functions properly before returning it to the owner.
The Hassle of Going Phoneless
At TMT First we do our best to make sure your phone is repaired in the quickest possible time, to the highest standard and for the best value. However, while the repair process unfolds, we understand our customers grapple with the challenges of navigating daily life without their trusted companion.
Inconvenience: Being without a phone disrupts routines and leads to missed calls, messages, and appointments.
Isolation: Phones connect us to the world; going phoneless can evoke feelings of isolation. So if you can, go and socialise like in the olden days.
Productivity Loss: Going without a device can lead to setbacks in work and productivity.
Anxiety and Frustration: The uncertainty of repair timelines can be anxiety-inducing and frustrating.
In conclusion, at TMT First we are here to help when your phone takes an unfortunate knock, drop or drink and we will do our best to get you back online ASAP. You might also want to take out mobile insurance, buy a protective case or a rugged phone!