Introduction
At TMT First we don’t just repair your tech on an ad-hoc basis, we can also provide a full-service wrap for your fleet. Phones, laptops, tablets and wearables, we can offer a plan to ensure when you do need your devices repairing, TMT First have you covered.
Do you need a Device Fleet Service & Maintenance Plan?
Do you manage a fleet of devices? Do your repair prices fluctuate as well as the SLA’s provided to you by the service centre? Do you have a standard process for managing tech repairs? Would you benefit from knowing your costs and repair investment in advance?
If the answer is yes to any of the above, then you need a Device Fleet Service & Maintenance Plan!
What is a Device Fleet Service & Maintenance Plan?
At TMT First we offer a repair plan for device fleets. Depending on your requirements, we can tailor a service plan to include a specific number of repairs per month, year or the duration of the contract. We can agree pricing and service levels in advance.
As a result, fleet managers benefit from:
- In and out of warranty repairs
- Accidental damage repairs
- One off cost to include a fixed number of repairs
- Agreed service level in terms of repair time
- Standardised process for all repairs
- Account Manager for ease of contact and rapid resolution
Why TMT First?
TMT First is a repair partner for Apple, Microsoft and Samsung, which means we have access to the latest diagnostics, tools, training and components to deliver industry leading service and repairs.
In addition we also repair most other technology brands with the same high quality, skill and attention to detail. So at TMT first we have you covered.
Our technicians are highly trained, and TMT First have worked with the Institute for Apprenticeships Tech Education (IfATE) to deliver a brand-new course. The ‘Digital Device Repair Technician Apprenticeship’, officially launched in February 2024 as a result of TMT First’s passion to recognise the profession.
How do I take out a Device Fleet Service & Maintenance Agreement?
Our service plans are designed to fit our client and not the other way around, so after a consultation and understanding of previous repair requirements, we can design a service and maintenance contract to suit your fleet.
TMT First will provide a full proposal tailored to your organisation, based on your device fleet, service level requirements, repair process and budget.
Get in touch with the team at TMT First and find out more.