TMT First is the repair and service centre of choice for the biggest tech brands. We partner with Apple, Microsoft and Samsung, plus a number of other brands including JCB Toughphone. Our business is founded on working with manufacturers to provide industry leading repairs.
We can offer OEM’s, Manufacturers and Tech Brands a number of services including:
Repair
Our repair centre employs over 70 highly skilled technicians with further capacity for growth. Phones, Wearables, Laptops, Tablets and other tech products are all within the scope and skillset of our team.
We have the latest diagnostics, tooling and training to ensure our repairs are the very best. As a result we regularly top the tables with our direct vendors in terms of service partner.
We process close to 250,000 devices a year.
Management
We appreciate every manufacturer is different, and as a result we have flexible systems and SLA’s. Our bespoke client portal, TMT Connect, gives access to full data reporting which means live device status information – keeping you fully in the picture. This is a full end to end solution which enables the entire repair process and logistics to be managed digitally.
Trade In & Buyback
For OEM’s we facilitate trade in and buyback programmes to encourage consumers to trade up to the next new model. From white label solutions to back-end processing and/or purchasing, we are here to support manufacturers.
At TMT First we buy, sell, repair, process and securely dispose, a full suite of services to support your business.