At TMT First we are the UK’s leading provider of Samsung Phone Repairs. It’s a relationship that stretches back to 2017 when we first opened our Samsung Support Centre in Hanley, Staffordshire. Since then we have become a Samsung Accredited Service Centre and Samsung’s authorised refurbishment partner.
Why Repair Samsung Phones?
Samsung phones are premium electronic devices, combining cutting edge technology, premium materials and advanced manufacturing techniques. Samsung phones are designed to last up to 7 years (which is the software support offered), delivering high performance. Therefore it makes sense to repair where it is economically viable.
Benefits of Repair
The benefits of Samsung Phone Repairs using an accredited service centre include:
- Commercial Savings – a typical screen replacement for a Samsung device costs less than 25% of a replacement device.
- Environmental Savings – the CO2e used in manufacturing a new phone can be up to 10 times more than the carbon required for a repair.
- Business Continuity – changing devices (especially if your existing fleet is no longer available) may impact on security, software support and business use.
Why TMT First?
We’re the UK’s leading Samsung repair centre, processing over 250,000 devices every year. Since 2006 TMT First has been repairing, refurbishing, trading, software flashing, data wiping and recycling technology.
Each Samsung repair uses genuine parts, fitted by Samsung trained technicians using Samsung tooling and diagnostics. Which is why we guarantee our repairs.
Our mission statement is ‘keeping technology alive for longer.’ We adopt a repair and not replace policy to save customers money and help the environment.
We are the MIA ‘Best Repair Service’ 2025 and double Mobile News Awards Winners.
Security First
TMT First Samsung Phone Repairs are undertaken in our Police-Assured Secure Facility by an organisation that is Cyber Essentials Plus, ISO27001 and uses data wiping software which provides certified results.
As a result our business clients have total confidence that their devices are being handled by a reputable organisation. Our clients include Police Forces, Insurers and Blue Chip organisations.
From 10 to 10,000 Units
At TMT First we have a team of Technicians, Account Managers and support staff to ensure your repair journey goes smoothly. Our Connect Portal provides both self-serve options and status reports to track repairs, it also has functionality for repair quotes and account information.
At TMT First our clients range from listed companies to SME’s, so regardless of your repair requirements, contact the team. We’re here to help.