How Does it Work?
An Authorised Partner can choose one of three levels at which to engage with TMT First. This is to suit their internal resources or business structure:
- Simple Introducer – the Partner promotes TMT First and our services to their customers. TMT First undertakes all the work to onboard the customer under our brand. The Partner is rewarded for any business that is then conducted.
- Arm’s Length Introducer – the Partner promotes TMT First under their umbrella of services. Meetings and calls are tri-partite with the Partner firmly in the mix. Commercial payments may be made directly between customer and the Partner or TMT First.
- White Label Introducer – the Partner rebrands TMT First services as their own with TMT First almost invisible. Sales and commercial agreements are managed by the Partner.
What Are The Benefits?
There are four main benefits to becoming a TMT First Partner, they are:
- Commercial – first and foremost for introducing business to TMT First there is a financial reward for reducing our sales and marketing overheads.
- Enhanced Customer Relationship – by offering your clients additional services you are further securing and developing those relationships.
- New Business – by offering TMT First services you can expand your portfolio of customers by offering new services.
- Engagement – your core business may not require regular customer engagement. By adding additional services you now have another reason to engage with your customers, reinforcing the relationship.
Why TMT First?
Business Partners need to share the same values. Your customers need to know that TMT First is a brand and business they can trust. Since 2006 we have been at the forefront of the secondary tech market.
- Repair Experts – accredited by Apple, Microsoft and Samsung, we process over 250,000 devices per annum with highly trained technicians.
- Security First – Cyber Essentials Plus, ISO27001, Police-Assured Secure Facility and certified data wiping.
- Award Winning – In 2025 alone we picked up the King’s Award for Innovation in Enterprise and the Mobile Industry Award for Best Repair Service.
- Sustainability – At the heart of what we do, committed to ‘keeping devices alive for longer’, ISO14001, committed to planting 1m trees and ongoing carbon reduction.
What Next?
Download our Partner Brochure which will provide more information regarding becoming an introducer. Then set up a no obligation call or meeting with one of our team to discuss the benefits of becoming a TMT First Authorised Introducer.